Recreational Program FAQ
You’ve Got Questions—We’ve Got Answers
Thank you for your interest in Altadore Gymnastic Club!
Here are some answers to the most commonly asked questions.
What is the AGF Insurance fee for? This is a mandatory insurance fee that we need to submit to the Alberta Gymnastics Federation, plus a small AGC membership fee. It is valid from July 1 to June 30. The 2021 - 2022 fee is $55 for every Recreational Athlete ($45 after April 1st). AGF Members (excluding drop-in, birthday party and promotional activity participants) are eligible to receive reimbursement for medical expenses associated with injuries that occurred during an AGF sanctioned activity. This coverage is applied after the participant’s primary benefit package (e.g. Alberta Health Care coverage) is consumed. Costs such as immediate “out of pocket” expenses related to an injury may also be provided through this coverage (E.g. Ambulance Fees, air casts, crutches, etc.).
What should my child wear? Your children do not need to wear anything special, just comfy clothes (shorts and t-shirts work fine). Some girls do wear gym suits, but that's completely optional. We have some gym suits in our Pro Shop if you want to come early and take a look.
Is there room in a class for my child? If it says 'Register' beside a class, there's space. If it says 'Waitlist', it is full. Adding your child to the waitlist lets us know how many more children are interested, and if possible, we may open another class.
How much are your classes? All our prices are listed on our website beside the class. Starting in September 2020, we started continuous programs. Classes are $93/month for athletes under the age of 6, and $120/month for ages 6 and up. (Specialty Classes fees may differ.)
How does billing work? You pay for the first month when you register (it will be prorated if you join part way through the month). Registration is immediate and you start right away!
You will be automatically billed every month on the 1st for the next month.
Want to withdraw? No problem! Just email firstname.lastname@example.org by the 27th and you won't be charged on the 1st.
Please monitor your credit card on file, as you will be charged a $30 NSF fee if your card declines. You can log into the parent portal to change your credit card at anytime.
We do not prorate for holidays or closed dates. Our prices are based on an average of 4 classes per month; some months have 3 classes, some months have 5 classes.
What are your Refund Policies? **NO REFUNDS** without a Doctor's Note. Withdrawals for other circumstances will be credited to your online account. In the case of a COVID shutdown, your account will be credited for the cancelled classes and no additional payments will be charged until we reopen. No credits or refunds will be given for missed classes due to COVID isolations or sickness.
No credits/refunds can be given for the AGF Insurance fee. AGC reserves the right to cancel or change classes based on class size and coach availability. Refunds WILL be given for classes that don't run.
My child has to miss a class, do you offer makeup classes? Due to Coach to Participant ratios and a very tight schedule, we are not offering makeup classes at this time. We do not prorate for holidays or closed dates. Our prices are based on an average of 4 classes per month; some months have 3 classes, some months have 5 classes.
You can submit an absence from the parent portal:
Click on the top right and select 'Absences and Makeups'.
Then click on the green 'Submit Absences' button.
You cannot edit or delete the absences, so if you make a mistake, please email us!